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Terms of Use

Please read the following Terms and Conditions, any other rules posted on the Miss Sparkle website at www.MissSparkleShop.com (the "Site") and our policies (collectively, the "Terms") carefully before placing any orders on the Site. We recommend that you keep a copy of the Terms for future reference.

We may modify the Terms from time to time. Please read the Terms and check back often. If you do not agree to any change to the Terms, you may immediately stop using the Site.

1. General

Miss Sparkle (“Miss Sparkle”, “we” or “us”) is a trading name of Sparkle Fortune Pte Ltd (Co Reg No. 201119384C), a company incorporated in Singapore.

The Site and related services (collectively, the “Services”) are made available to you in accordance with the Terms. By using the Services, you are agreeing to all of the Terms, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms.

Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts, or all of the Site.

We reserve the right to correct any editorial or typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability from time to time without prior notice (including after your order submission).

We reserve the right to amend, adjust and/or delete portions of the Site from time to time without prior notice.

All information, data, text, photographs, graphics, audio, video, message, coding or other material in or on the Site are the property of Miss Sparkle or its licensors. All photos used from Miss Sparkle must be credited. We reserve all rights to the usage of our photos and media material on the Site.

2. Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found in our Privacy Policy section. By using the Site, you consent to the processing described therein and warrant that all data provided by you is accurate.

3. Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through the Site remain the property of Miss Sparkle or its licensors and are protected by copyright laws and treaties around the world.

All such rights are reserved by Miss Sparkle and its licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Site nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Miss Sparkle or its licensors. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of Miss Sparkle.

 4. Registration

Miss Sparkle reserves the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way.

5. Failure To Comply

If you fail to abide by the Terms, you may be sent an email which informs you of the breach. This email will also include a warning that continuing to break the rules may result in action being taken against your account or accounts.

Miss Sparkle reserves the right to take action against any Miss Sparkle account, at any time, for any reason.

6. Terms of Sale

All orders are subject to availability and confirmation of the order price. By placing an order you are offering to purchase a product on and subject to the following terms and conditions:

All prices quoted on MissSparkleShop.com are in Singapore Dollars (“SGD”).

Once an order is submitted, we cannot modify the order nor add or remove items from the order. All submitted orders are final.

All payments are to be made within 12 hours upon submission of order. If payment is not made within this stipulated period of time, the respective order(s) will be cancelled without prior notice. A re-order can then be made if the item(s) is still available.

Orders cannot be cancelled or modified after payment is made.

Packages are shipped within 48 hours upon receipt of payment, excluding weekends and Singapore public holidays, save for items which are not in stock at the time of shipment (usually for backorders) in which case the customer will be notified.

We accept international orders and ship internationally. Please see the ‘Ordering, Shipping & Exchanges’ section for further details on international shipping rates.

Orders that are designated for shipment to countries outside of Singapore may be subject to taxes, customs duties and fees  (“Import Fees”) levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

For international orders, additional charges for customs clearance must be borne by the recipient. Miss Sparkle has no control over these charges and cannot predict what they may be or when they may be changed. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

7. Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on the Site are in no way associated, linked or affiliated with Miss Sparkle and you should not rely on the existence of such a connection or affiliation.

Any trade marks/names featured on the Site are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Miss Sparkle.

8. Indemnity

You agree to indemnify, defend and hold harmless Miss Sparkle, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use the Site or your breach of the Terms.

9. Variation

Miss Sparkle shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of the Site.

10. Invalidity

If any part of the Terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

11. Complaints

We are open to feedback and are constantly improving to give our customers the optimal shopping experience. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

12. Waiver

If you breach the Terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms.

13. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of Singapore and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the courts of Singapore.

14. Usage of Photos and Media

All photos used from Miss Sparkle must be credited. We reserve all rights to the usage of our photos and media material on the Site. All information, data, text, photographs, graphics, audio, video, message, coding or other material in or on the Site are the property of Miss Sparkle or its licensors.

15. Product Differences

Colours of products viewed on the Site may differ due to the calibration of the individual computers of shoppers. We do not conduct exchanges pertaining to differences in perceived colour.

16. Returns and Exchanges

Please see our Return and Exchange Policy

17. Care of Products after Purchase

For all clothing items sold on Miss Sparkle, you are encouraged to handwash without soaking. We are unable to refund any item which is damaged due to inappropriate laundry practices.

18. Mailing Errors

Miss Sparkle will post items according to customers’ chosen option from among our given postage options. Miss Sparkle will not be held responsible for any lost packages or damaged items during the mailing process.

19. Entire Agreement

The above Terms constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Miss Sparkle. Any waiver of any provision of the Terms will be effective only if in writing and signed by a Director of Miss Sparkle.

 

PRIVACY POLICY

Miss Sparkle is fully committed to protecting the privacy of visitors and customers of the Miss Sparkle website at www.MissSparkleShop.com (the "Site").

In your process of shopping with us, we may ask you to sign up with us and/or provide information that personally identifies you, including but not limited to any name, address, contact number, email address, birth date, order information, credit card or payment information, or other information that could be used to contact you or any other identifying information that you may disclose to us for purposes of transacting with us.

We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a purchase from our Site we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Miss Sparkle.

All Miss Sparkle members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting 'Your Details' in 'Your Account' on the Miss Sparkle Site. You can access 'Your Account' once you register and login. Or click on the "unsubscribe" link in any email communications which might we send you.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit the Miss Sparkle Site, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Site Statistics

We may disclose aggregate, anonymised statistics about the number of visitors to the Site or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Site on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Miss Sparkle may use and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.

Disclosures of your information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

  • in the event that Sparkle Fortune Pte Ltd sells or buys any business or assets;
  • if Sparkle Fortune Pte Ltd or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Sparkle Fortune Pte Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third party sites

Our Site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

DISCLAIMER

We endeavor to portray the colours of our products as accurately as possible on the Site. However, colours displayed on different monitors and devices vary, depending on the resolution and screen calibration of the device. Hence we are unable to guarantee that the colour your electronic device will be the exact colour of the product.

We present our content 'as is' and make no claim to its accuracy. We reserve the right to amend errors or to update product information at any time without prior notice.

During the mass manufacturing process, there may be around 0.5 inch difference between the garment’s actual size and the measurements stated on the Site. Such variances are not considered defects.

 

Miss Sparkle reserves the right to amend any of the above Terms & Conditions at any time.

 

 




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